Your Rights and Protections Against Surprise Medical Bills

An ASC must ensure that you are protected from surprise or balance billing. Surprise billing is when you receive services at an in-network facility but an out-of-network provider is used without your knowledge. The out-of-network provider then bills you at the out-of-network rate.

Balance Billing is the difference between the practice charge (Billed) and the amount the insurance allows (Covered or Allowed Amount). You are always responsible for your co-pay, co-insurance, and/or deductible but you are not responsible to pay the difference between the original charge and the amount allowed by your insurance company. Hauser Ross Surgical Center will never balance bill you. If you receive services at Hauser Ross Surgical Center and an out-of-network provider is used, you will only be billed the amount equal to your in-network benefits. If you are uninsured or self-pay Hauser Ross Surgical Center will provide you with a statement of expected charges prior to your procedure.

Hauser Ross Surgical Center expects that you pay for your services prior to any procedure and therefore will anticipate all expenses prior to performing the procedure. However, should there be a conflict between expected costs and the final actual bill you have the right to file a complaint. You may file a complaint with Health and Human Services or your state Department of Insurance.

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Our locations

1630 Gateway Drive
Sycamore, IL 60178
Hours
Mon – Thu 8am – 5pm
Fri 8am – 4pm

Optical
Mon – Wed: 8am - 5pm
Thu: 8am - 6pm
Fri: 8am - 4pm

4105 North Perryville Rd.
Loves Park, Illinois 61111
Hours
Mon -Fri: 8am -4pm

6814 Sheridan Road
Chicago, IL 60626
Hours
Mon: 10am - 7pm
Tue: 9am - 5pm
Wed: 10am - 7pm
Thurs: 10am - 7pm
Fri: 9am-4pm
*Closed between 1pm-2pm every day

3711 W. Lawrence Ave.
Chicago, IL 60625
Hours
Mon - Thu: 10pm - 7pm
Fri: 9am - 5pm
Sat: 9am - 3pm

2515 Klein Road
Sycamore, IL 60178